Privacy Policy

Welcome to our Privacy Policy! This privacy policy describes how and when Casa collects and shares your information when you use our services. Casa receives your information through various data input procedures including email data, usernames, social media accounts, among others and uses it for various inputs such as recommendations, email notifications, feedback, to name but a few.

When using our services you consent to the collection, transfer ,storage and other uses for the sake of increasing the quality of service and advertising. For any questions and comments check out our help centre or send an email to customerservice@casa.ug

Information collection and use

When you use the services you agree to provide us with personal information such as names, usernames, passwords, email addresses and telephone contacts, so that we keep you informed. Your name and username are listed publicly including your profile pages. We automatically track certain information about you as you visit and use our website in order to help us in understanding, improving and modifying our services basing on site usage and experience. These improvements include advertisements and recommendations.

This data stored and analyzed includes; identification numbers or location IP, addresses and information about browsing programs for diagnosis of problems and general usage in the form of the sections that are clicked the most, the number times pages are visited, queries made by users and the time taken by users on a particular section.

Data can also be collected through the use of “cookies.” These are small files that we send to and store on your computer device hard disk so that we recognize it as you visit Casa in order to understand user interaction, monitor aggregate usage and web traffic routing. You may instruct your browser to decline cookies, though some services may not function satisfactorily.


We may disclose some information to our service providers and third party clients who provide advertisements on Casa. We will only share this information due to the following circumstances Or for the following uses;

  1. When you have consented.
  2. With service providers or operators who provide service on our behalf
  3. In order to satisfy any law requirements to protect our rights or prevent any concerns relating to security of information
  4. In case of a merger or sale of all or part of our business whereby personal information has to transferred as an asset of the business
  5. Improvement of services
  6. Manage customer relations.
  7. To track and process payments for our clients who are service providers on Casa.
  8. Develop and deliver target advertising.
  9. Analysis of effectiveness of our advertising.
  10. Placing users to contact the best people to sell to, buy from, rent or the different salesmen of different compliment services.

We will share such aggregate information with third parties that does not personally identify you.

Casa Communications

You may unsubscribe from receiving email notifications at any time, Or you contact us at customerservice@casa.ug otherwise these communication tools help us to identify and meet your needs.

Modification of personally identifiable information

You can access and modify your personal information by editing your profile or contact us at customerservice@casa.ug. We will take steps to edit your information as soon as it is practicable, but some information may remain in back up copies of our records

Third Parties

We use third parties to serve advertisements on our website and these third parties may use other means to help measure the effectiveness of their advertisements. Our site may also include links to other unrelated websites like partners which may collect information, our privacy policy does not extend to third parties or other websites and we recommend that users refer directly to these parties regarding their privacy policies

Security

The data base is where personal information is stored after processing, we take steps to secure and protect this information by establishing processes to prevent unauthorized access or disclosure. We take time to remind the users that there could be instances where we may not be able to maintain the privacy of this information, these would be instances beyond our control and you as customers will have to show patience as we handle such situations

Our Policy Towards Children

Our services are not directed towards children. We do not knowingly collect information from children , if at all it happens we take steps to remove it, otherwise you can consult and view properties with them.

Use Success Stories

At times, we will publish user success stories to show credibility of service delivery.

Social Network Sharing

We include social network sharing within our services, when using these social networks such facebook, Instagram, Twitter, Google +,Pinterest, LinkedIn, some of your sharing activity will be processed. These features may collect your IP address and Page views, third party policies will govern the collection and use of that information.

We may use your email addresses and social network ID’s to promote Casa content using their promotional tools. This will allow us to reach out to our users on these social sites.

Privacy Policy Changes

We reserve the right to change these privacy policy guidelines at any time. Any changes will be posted on our website and will become effective after being posted. We will make efforts to inform you of any such changes.

For any questions or comments on our privacy policy please contact us at customerservice@casa.ug